Commitment to quality excellence

ISO 9001 is an international standard that allows us to establish rigorous management processes to ensure consistent quality in our products and services.

It promotes a structured organization, a customer satisfaction-driven approach, and continuous improvement of our performance.

At Flexico, this standard is embedded in our company culture, helping us meet market demands and ensure optimal reliability for our clients.

We have implemented a set of procedures that ensure rigorous monitoring at every stage of the production cycle. This includes:

• Raw material control: verifying the compliance of materials used before they are integrated into the manufacturing process.
• Production monitoring: conducting regular audits and tests to detect and correct any non-compliance.
• Product traceability: each batch produced is identified and tracked to ensure full transparency and a quick response if needed.

These measures allow us to deliver high-quality packaging that meets the specific requirements of our clients across various sectors.

By choosing an ISO 9001-certified partner like Flexico, our clients benefit from several guarantees:

• Consistent quality: our products meet strict standards, ensuring optimal reliability and performance.
• Regulatory compliance: our processes incorporate legal and industry-specific requirements to meet the needs of the food, textile, and industrial sectors.
• Transparency-based collaboration: we share our practices and adapt our solutions to each client’s specific needs.
• Long-term support: thanks to our continuous improvement approach, we adjust our products and services to keep pace with the market and our partners’ expectations.

Continuous improvement is a key element of our quality approach. To achieve this, we have implemented several levers:

• Team training: our employees receive regular training to strengthen their skills and adapt to market changes.
• Performance evaluation and analysis: we monitor key indicators to identify areas for improvement and implement corrective actions.
• Internal and external audits: frequent inspections ensure our processes remain compliant with ISO 9001 requirements and client expectations.
• Listening to and integrating customer feedback: we consider our clients essential partners in our improvement process. Their feedback is analyzed and incorporated into our procedures to offer increasingly tailored solutions.

We have structured our quality management system around several key pillars:

• Thorough documentation: each process is clearly defined and documented to ensure consistent execution across all operations.
• Ongoing evaluation: we conduct internal and external audits to verify that our practices meet the standard’s requirements and to identify areas for improvement.
• Risk management: we proactively anticipate potential issues through risk analysis and implement corrective action plans when necessary.
• Commitment from management and teams: all employees are involved in the quality approach and receive regular training to ensure optimal compliance with standards.

Traceability is a key element of our quality approach. To ensure precise tracking of each product, we have implemented:

• A batch identification system that allows us to quickly trace back to the raw materials used
• Detailed records at every stage of production to ensure full visibility over the manufacturing cycle
• Rigorous control of our products to anticipate and correct any risk of non-compliance
• Transparency with our customers, who can obtain precise information about the origin and characteristics of their packaging

This system allows us to maintain full control over quality and respond quickly when needed.